Our team got back from the 2016 convention in Chattanooga a little less than 2 weeks ago where we were delighted, pleasantly surprised & honored to receive the award for 2017 Campground of the Year. In years past KOA has awarded the "Franchisee of the Year Award" & this is the first year that the Campground of the Year has been awarded so we are even more excited to be the first receivers of this award!
We are very grateful to all of our incredible campers - we could not have possibly received this award without you! We are also grateful to our seasonal staff who offer incredible service & truly make the West Glacier KOA a great place to work & visit. Our NPS score for the year was 92 so we also want to say thank you to everyone who not only stayed - but, also took the time to leave us feedback on the KOA Rate Your Stay system.
In addition to receiving the award we spent our time exploring Chattanooga & all of it's incredible restaurants. Banana pudding is apparently a big thing in the south, and we weren't complaining that it was on almost every menu that we found!
During our time at the KOA Convention, we also attended workshops that will help us to continue to improve our campground - we will never stop improving in any way that we can & met some amazing KOA owners and employees. We can't wait for next year's convention!